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To change your password, use the "Forgot password" service. A message with the link to changing your password will be sent to the email you entered when registering. Click on that link and then follow the instructions on-screen.How can I change my passwor...
There are several ways you can get gold: * Selling your hero on the auction; * Selling troops on the auction; * Selling artifacts on the auction; * As tribute from vassals or knights of the order; * As tribute from other players for diplomatic...
You can get diamonds by: * Playing each day (1 diamond per day); * Completing several starting quests; * For purchasing gold (when purchasing 1000, 2000, 5000, 10000 gold); * For inviting other players with your referral link.
To set up your security code, exit the game by using the "Log out" button in the bottom right corner of the screen, and log in again. (this will help to ensure there are no errors with updating your profile). In the player profile, press "Edit profile", e...
Gold from one server to another cannot be transferred, except for cases when a wrong server was selected when purchasing the gold. If that is the case, please contact the customer support, and provide the payment information.
If you have entered your login and password incorrectly several times in a row, your account will be blocked for 5 minutes. After 5 minutes has passed, you can then try to enter your information again.
In majority of the cases, this happens for two reasons: either your subscription has ended, or you have either lost a city or you abandoned the city. If your hero became a paid hero for any other reason - please contact the customer support.
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